Politique d’expédition

Shipping Policy

Last updated: 04/03/2026

This Shipping Policy describes how products purchased on LaurentBuild.com are delivered.

1. Digital Products (Ebooks and Downloadable Content)

Digital products including ebooks, guides, and educational resources are delivered electronically.

Once payment is confirmed:

  • a download link will be provided

  • or the file will be sent by email

  • or made available through your customer account

Digital delivery is generally instant, though it may take a few minutes depending on payment processing.

Customers are responsible for providing a valid email address during checkout.

If you do not receive your digital product, please contact us at:

[email to be completed]

2. Physical Products

If Laurent Build offers physical products in the future, the following conditions will apply.

Order Processing

Orders are typically processed within:

2–5 business days

after payment confirmation.

Processing times may increase during high demand periods.

Delivery Times

Delivery times depend on the destination.

Canada and United States
5–10 business days

International
7–21 business days

These delivery times are estimates only and may vary depending on carriers and logistics conditions.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • destination

  • package weight

  • shipping method

Shipping Address

Customers are responsible for providing accurate and complete shipping information.

Laurent Build is not responsible for delivery issues caused by:

  • incorrect addresses

  • incomplete addresses

  • customer input errors

3. Lost or Delayed Shipments

Once a package has been handed over to the shipping carrier, Laurent Build cannot be held responsible for delays or losses caused by the carrier.

However, we will assist customers in tracking their shipments whenever possible.

4. Damaged Products

If a product arrives damaged during shipping, customers must contact us within 48 hours of delivery and provide:

  • a description of the issue

  • photos of the product and packaging

We will evaluate the situation and may, at our sole discretion:

  • replace the item

  • or provide another appropriate solution

5. Customs and Import Taxes

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price.

6. Acceptance of Policy

By placing an order on LaurentBuild.com, you acknowledge and accept this Shipping Policy.